In today’s fast-paced digital world, organizations managing large volumes of documents face a common challenge—how to process and access critical data quickly, accurately, and efficiently. Phoenix Tower, a leader in the telecommunications infrastructure industry, was no exception. Faced with multilingual agreements stored as scanned PDFs, the company needed a smarter way to extract and structure data.
Instead of relying on manual processes that were both time-consuming and error-prone, Phoenix Tower turned to Artificial Intelligence (AI) and Microsoft SharePoint for a game-changing transformation.
The Problem: Data Buried in PDFs
Phoenix Tower’s documentation included a wide range of agreements in multiple languages, all stored as scanned PDF files. Manually extracting data from these files meant long processing times, a higher risk of human error, and inefficiencies across business units.
This legacy process led to:
- Delayed access to critical data
- Inefficient workflows
- Difficulty in reporting and compliance
- Disconnected document storage and collaboration systems
Phoenix Tower needed a modern solution that could scale and grow with its operations—enter AI and SharePoint.
The Solution: Smart Automation with AI and SharePoint
The Imperium Dynamics team implemented a robust solution combining AI-based automation and SharePoint’s collaboration features.
Step 1: Intelligent Document Recognition
AI-powered Optical Character Recognition (OCR) was deployed to convert scanned PDFs into searchable and editable text. This allowed for accurate text recognition across a variety of languages—something Phoenix Tower greatly needed.
Step 2: Data Extraction and Structuring
Using Natural Language Processing (NLP), AI models were trained to understand and extract key data points from the agreements, regardless of the language used. Fields such as names, dates, terms, and locations were captured and automatically structured into usable formats like Excel sheets.
Step 3: Centralized Storage and Workflow with SharePoint
Once processed, the documents and extracted data were stored in SharePoint. This centralized document repository offered better access control, document versioning, and improved collaboration across departments. SharePoint workflows further automated approvals, archiving, and compliance processes.
The Results: Measurable Success
Phoenix Tower quickly realized the benefits of its investment:
- 70% Faster Processing: Automation dramatically reduced document turnaround times.
- Greater Accuracy: AI minimized manual errors and improved data integrity.
- Multilingual Capability: AI handled agreements in multiple languages effortlessly.
- Seamless Integration: The solution connected easily with Phoenix Tower’s existing reporting tools.
With improved workflows and a centralized data system, departments could now focus on strategic tasks instead of tedious data entry.
Why It Matters
This transformation showcases how traditional document-heavy industries like telecommunications can use technology not just to save time and money—but to improve accuracy, scale operations, and enhance employee productivity.
By combining the smart capabilities of AI with the collaboration power of SharePoint, Phoenix Tower is now better equipped to handle its growing document needs with confidence and speed.
Final Thoughts
Digital transformation doesn’t have to mean overhauling every system. For Phoenix Tower, it meant identifying a clear pain point and applying the right mix of technology to solve it. Their success story is a reminder of how strategic tech adoption—especially AI and Microsoft tools—can drive real-world results.
To explore this transformation in more detail, read the full case study: Phoenix Tower Customer Story
